Contact information


Contact Information

Need help with your order or have a question about LUXEAURA? Our customer support team is here to assist you.

Business Name: LUXEAURA
Customer Support Email: support.luxeaura@gmail.com
Website: luxeaura.cc

For the fastest assistance, please include your order number when contacting us about an existing order.

Customer Support

You can contact us regarding:

  • Orders and order status
  • Shipping and tracking
  • Returns and refunds
  • Damaged, defective, or incorrect products
  • Product questions
  • General enquiries

We aim to respond to customer enquiries within 1–2 business days.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM EAT

Messages received outside business hours will be reviewed on the next business day.